Seed Bomb Terms and Conditions
These Seed Bomb Terms and Conditions explain the rules that apply when you use the Seed Bomb Shop UK website, buy standard products or arrange personalised, branded or business orders.
How These Terms Apply
Please read these Seed Bomb Terms and Conditions before ordering from www.seedbombshop.co.uk. By placing an order, you agree that the relevant product description, price, approved specification and these terms form part of the contract.
Some clauses apply differently to consumers and business customers. A consumer is an individual acting wholly or mainly outside their trade, business, craft or profession.
1. About Seed Bomb Shop UK
The website is operated by McCanna Group LTD, trading as Seed Bomb Shop UK. Our business address is Welland Park, Market Harborough, Leicestershire, United Kingdom.
You can contact us at enquiry@seedbombshop.co.uk, by telephone on 01536 614062, or through our contact page.
References to “Seed Bomb Shop UK”, “we”, “us” and “our” mean McCanna Group LTD trading as Seed Bomb Shop UK. References to “you” and “your” mean the website user or customer.
2. Who May Place an Order
You must be at least 18 years old and legally able to enter a contract. You must provide accurate contact, payment and delivery information and have authority to use the selected payment method.
If you place an order on behalf of a business or organisation, you confirm that you are authorised to bind that organisation to the order and any approved quotation or specification.
3. Orders and Contract Formation
Placing an order is an offer to buy the selected products. An automated order or payment acknowledgement confirms receipt of your request but does not necessarily mean that we have accepted it.
For standard online products, a contract is normally formed when we send confirmation that the order has been accepted or dispatched. For personalised or business orders, a contract may be formed when we accept the quotation, specification or production order in writing.
If we cannot accept an order, we will tell you and refund any payment taken for goods we will not supply. Reasons may include unavailable stock, an unresolvable error in price or description, delivery restrictions, suspected fraud or an order that we cannot lawfully fulfil.
4. Prices, Taxes and Payment
Prices are shown in pounds sterling. The product page or checkout will show the applicable product price, taxes and delivery charges before you submit the order.
Payment can be made through PayPal or by an eligible credit or debit card processed by PayPal. PayPal handles the payment credentials submitted through its service; Seed Bomb Shop UK receives the information needed to identify and administer the transaction.
Payment must be authorised before goods are dispatched or custom production begins. If an obvious pricing or checkout error affects an order, we may contact you to offer the correct price or cancel and refund the affected order.
5. Product Information and Natural Variation
We take reasonable care to describe and display products accurately. Screen settings, natural materials, seed availability, printing processes and production batches can cause minor differences in colour, texture, size, finish or appearance.
Product photographs are illustrative. Packaging or presentation may change where necessary, but we will not substitute a materially different product without explaining the change where the law requires us to do so.
Wildflower germination and flowering depend on planting time, soil preparation, moisture, weather, competition, location and aftercare. Species within a mixture may establish at different times. A particular germination rate, flowering date, species balance or environmental outcome is not guaranteed unless we expressly agree it in writing.
This natural-variation clause does not limit your rights if goods are faulty, misdescribed, unfit for purpose or otherwise fail to meet the requirements of UK consumer law.
6. Personalised, Branded and Made-to-Order Products
Personalised products can include corporate gifts, event products, wedding favours, printed planting cards, branded packs, custom labels and other items made to an agreed specification.
You are responsible for checking names, dates, contact details, website addresses, QR-code destinations, colours, quantities, wording and layout shown in the final proof. You must tell us about any required correction before approval.
Written approval of artwork, wording, specification or a production order authorises us to begin production. Changes requested after approval may not be possible and may result in extra costs or a revised delivery estimate. We will explain any additional charge before carrying out the change.
You confirm that you have permission to supply and authorise our limited use of any logo, photograph, wording, trade mark, artwork or other material you give us. We will use those materials only as reasonably necessary to prepare, manufacture and supply the order, unless another use is agreed.
Goods made to your specifications or clearly personalised cannot normally be cancelled for change-of-mind reasons after final written approval. This does not affect your rights if the supplied goods are faulty, damaged, misdescribed or materially different from the approved specification.
7. Production Times
Any production period for a personalised order normally begins after we have received the required payment, final written approval and all usable artwork or information.
Production and dispatch dates are estimates unless we expressly agree a fixed deadline in writing. If your order is for an event, tell us the required date before approval so that we can confirm whether the proposed timetable is achievable.
8. Delivery
We deliver to the destinations and postcodes accepted by the website checkout or agreed in a written quotation. Delivery charges and available services are shown before the online order is submitted or stated in the quotation.
Please provide a complete and accurate delivery address. We are not responsible for delays caused by incorrect or incomplete information supplied by you, although we will make reasonable efforts to help resolve the delivery.
For consumer orders, we will deliver without undue delay and normally within 30 days unless a different period has been agreed. Risk passes to a consumer when the goods are physically received by the consumer or a person they nominate, subject to the rules applying where the consumer separately appoints a carrier.
If a delivery is delayed, lost or visibly damaged, contact us promptly with the order details so that we can investigate with the delivery provider.
9. Ownership of Goods
Ownership of goods passes to you when we have received full payment and the goods have been delivered, unless different written terms apply to a business order.
You must not resell, alter or represent personalised products in a way that infringes another person’s rights or creates a misleading association with Seed Bomb Shop UK.
10. Consumer Cancellation, Returns and Refunds
Eligible consumers buying standard goods online normally have 14 days after delivery to tell us that they wish to cancel, followed by another 14 days to return the goods. Personalised or made-to-order goods are normally excluded from the change-of-mind cancellation right.
Our Return Policy explains how to cancel, how return postage is handled, refund timing, personalised-order exclusions and the process for faulty, damaged, incorrect or misdescribed goods.
Nothing in these Seed Bomb Terms and Conditions or our Return Policy limits your statutory consumer rights.
11. Business, Corporate and Trade Orders
Consumer cooling-off rules do not apply to purchases made wholly or mainly for business purposes. Business, corporate, event, wholesale and trade orders are governed by these terms together with the accepted quotation, approved proof, invoice and any project-specific terms.
If there is an inconsistency, an expressly agreed project term or accepted quotation will take priority for that business order. Nothing excludes any term, right or remedy that cannot lawfully be excluded.
12. Our Responsibility to You
We do not exclude or limit liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, defective products where the law imposes liability, and your statutory consumer rights.
If you are a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these terms or failure to use reasonable care and skill. We are not responsible for loss that was not foreseeable, was caused by inaccurate information supplied by you, or could reasonably have been avoided by following our instructions.
We supply consumer products for private use. If you use a consumer order for commercial or resale purposes, we are not responsible under the consumer contract for business losses such as lost profit, lost revenue, lost opportunity or business interruption.
For a business customer, liability is subject to the applicable accepted quotation and project terms. To the fullest extent permitted by law, neither party is responsible for indirect or consequential loss that was not reasonably foreseeable when the business contract was formed.
13. Responsible Product Use
Use products only for their intended purpose and follow the supplied planting and safety information. Seed bomb products are not intended for human or animal consumption.
Only sow where you have the landowner’s permission and where planting is suitable and lawful. Take particular care near protected habitats, agricultural land, public spaces and land managed under a conservation plan.
For practical guidance, read our wildflower seed bomb planting guide.
14. Acceptable Website Use
You may use the website for lawful personal or business enquiries and purchases. You must not misuse the site, attempt unauthorised access, interfere with its operation, introduce malicious code, scrape it in a way that disrupts service, or use its content fraudulently.
We may suspend or restrict access where reasonably necessary for security, maintenance, legal compliance or investigation of suspected misuse. We do not guarantee that the website will always be available without interruption.
15. Intellectual Property
Unless stated otherwise, the website and its original text, graphics, photographs, layouts, product presentation, trade marks and other materials are owned by or licensed to McCanna Group LTD. All applicable rights are reserved.
You may view or print reasonable extracts for personal, non-commercial use. You must not reproduce, sell, license, modify or commercially exploit our content without prior written permission.
If you believe material on the site infringes your intellectual-property rights, contact us with enough information to identify the material and explain the concern.
16. Third-Party Websites
The website may link to third-party websites for information or payment processing. Unless expressly stated, a link does not mean that we control or endorse the third-party website.
Third-party services operate under their own terms and privacy practices. We are not responsible for content or services outside our reasonable control, although this does not affect responsibility that the law places on us for your order.
17. Personal Information
We handle personal information in accordance with our Privacy Policy. This includes information used to process orders, communicate with customers, arrange delivery, manage payments and provide customer service.
Payment information submitted to PayPal is also processed under PayPal’s own privacy and security terms.
18. Events Outside Reasonable Control
We are not responsible for delay or failure caused by an event outside our reasonable control, such as severe weather, transport disruption, industrial action, utility or communications failure, government action, epidemic, natural disaster or material supply interruption.
We will take reasonable steps to reduce the effect of the event and contact affected customers where appropriate. Consumer rights relating to significant delay or non-delivery remain protected.
19. Changes to These Terms
We may update these Seed Bomb Terms and Conditions to reflect changes in law, technology, payment processes, delivery arrangements or our services.
The terms in force when an order is accepted normally apply to that order unless a change is required by law or both parties expressly agree otherwise. The review date at the bottom of this page shows when the published version was last updated.
20. General Contract Terms
If any clause is found unlawful or unenforceable, the remaining clauses will continue to apply. A delay in enforcing a right does not waive that right.
No person other than you and us has a right to enforce the contract under the Contracts (Rights of Third Parties) Act 1999, except where the law provides otherwise.
We may transfer our rights or obligations where this does not reduce a consumer’s protections. You may transfer your rights where the law allows or with our written agreement.
21. Complaints, Governing Law and Courts
If you have a concern, please contact us first so that we can try to resolve it promptly. Include your order number and a clear explanation of the issue.
These terms and contracts made through the website are governed by the law of England and Wales. If you are a consumer resident elsewhere in the United Kingdom, you retain any mandatory protections available under the law applying where you live and may bring proceedings in the courts available to you under applicable law.
Business disputes are subject to the exclusive jurisdiction of the courts of England and Wales unless the parties agree otherwise in writing.
Official information about online orders and consumer cancellation rights is available from GOV.UK’s distance-selling guidance.
Questions About These Terms?
Contact Seed Bomb Shop UK before ordering if you need clarification about a product, delivery arrangement, personalised specification or business quotation.